About Us
About Us
WULPAN — Thoughtful Travel Goods for Everyday Life
At WULPAN, we believe the right essentials make everyday life and travel a little easier.
WULPAN brings together bags, travel essentials, and everyday accessories designed for daily routines, weekend getaways, and journeys to new destinations. With a focus on understated style, practical details, and versatile use, our collection helps you carry the things you need while moving comfortably through your day.
Whether you're commuting to work, organizing your daily belongings, or preparing for a short trip, WULPAN offers thoughtfully selected essentials to complement the way you live and travel.
Our Philosophy
Carry What Matters. Go Your Own Way.
We believe useful design should balance appearance and practicality. Everyday essentials should fit naturally into your routine, work for different occasions, and make it easier to stay organized on the move.
Our approach is guided by three principles:
Timeless Simplicity
We appreciate clean lines, balanced proportions, and understated designs that work across everyday settings and travel occasions.
Everyday Versatility
From daily carrying to weekend travel, we focus on versatile bags and accessories that can adapt to different plans and personal needs.
Practical by Design
Thoughtful details and useful features matter. We aim to help customers find essentials that suit their routines, belongings, and travel plans.
Made for the Way You Move
Life rarely follows just one routine. Some days call for a dependable everyday bag; others bring a weekend escape or an unfamiliar destination.
WULPAN brings together travel and lifestyle essentials for these changing moments. Explore our collection to find bags and accessories that suit your plans, support your everyday organization, and accompany you along the way.
Our Commitment to Customers
We aim to provide a clear and straightforward shopping experience. Our customer service team can assist with product questions, order updates, shipping enquiries, returns, and damaged or incorrect items.
Shipping Information
Orders generally require 1–3 business days for processing. Estimated transit time is 12–15 business days, making the estimated total delivery time 13–18 business days after an order is placed. These timeframes are estimates, not guaranteed delivery dates. Carrier delays, customs procedures, weather, and other circumstances may affect delivery.
For full shipping details, please refer to our Shipping Policy.
Returns & Refunds
Eligible items may be returned within 30 days of delivery, subject to the conditions in our Return & Refund Policy.
If your order arrives damaged or incorrect, please contact our customer service team with your order number and clear photographs of the issue. We will review the information and explain the available resolution in accordance with our policy and applicable consumer rights.
For eligibility requirements, return instructions, and refund procedures, please review our Return & Refund Policy.
Company Information
WULPAN is operated by:
Website Operator:
Xinjiang Jiafukang Trading Services Co., Ltd.
Business License Entity:
Xinjiang Jiafukang Trading Services Co., Ltd.
Registered Address:
Room 641, 5th Floor, Building A, Fucheng Huayuan,
No. 712 West Karamay Street, Shayibake District,
Urumqi, Xinjiang, China
Customer Service Email:
service@wulpan.com
Customer Service Phone:
+1 7192041243
Get in Touch
We're here to help with questions about our products, your order, shipping arrangements, or store policies.
Email: service@wulpan.com
Phone: +1 7192041243
Thank you for choosing WULPAN. We hope our bags and travel essentials become useful companions in your everyday life and on the journeys ahead.
WULPAN — Thoughtful Travel Goods. Made for the Journey.